At score8, we are committed to promoting safe, responsible gambling. Gaming should be entertaining, not harmful. We provide tools, resources, and support to help you maintain control and enjoy betting as a recreational activity.
21+ ONLYscore8 operates under a fundamental principle: gambling is entertainment, not a way to make money or solve financial problems. While most of our Indonesian players enjoy betting on football (BRI Liga 1, EPL, La Liga, Champions League), playing casino games, or engaging with togel (lottery) responsibly, we recognize that a small percentage may develop problematic gambling behavior. We take our duty of care seriously and have implemented comprehensive responsible gaming measures to protect our community.
Responsible gaming at score8 means empowering players with knowledge, tools, and support to make informed decisions about their gambling activities. We strictly enforce our 21+ age policy for all users in Indonesia, provide transparent information about odds and game mechanics, offer self-management tools to control spending and playing time, and maintain a dedicated support team trained to assist players who may be experiencing difficulties.
Control your gambling budget by setting daily, weekly, or monthly deposit limits. Once set, you cannot exceed these limits until the period resets, helping you stay within your financial comfort zone.
Note: Limit increases take 24 hours to activate. Limit decreases are effective immediately.
Receive alerts after playing for a set duration (e.g., 1 hour, 2 hours, 4 hours). These reminders help you track time spent gambling and encourage regular breaks to maintain perspective.
Extended gaming sessions can impair judgment and lead to chasing losses. Regular breaks help maintain clear decision-making.
Take a temporary break from score8 for 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or receive promotional communications. Your account and funds remain secure.
Time-outs cannot be reversed once activated. Use this tool when you need a break to reassess your gambling behavior.
Permanently or semi-permanently block yourself from score8 for a minimum of 6 months, up to 5 years or indefinitely. This is the strongest protection tool for players concerned about problem gambling.
Important: Self-exclusion is irreversible for the chosen period. Any attempts to create new accounts will result in closure and fund forfeiture.
Set maximum loss amounts for daily, weekly, or monthly periods. Once you reach your loss limit (deposits minus withdrawals and bonuses), you cannot place additional bets until the period resets.
Review your complete gambling history including all deposits, withdrawals, bets placed, wins, losses, and net results. Understanding your patterns is the first step to maintaining control.
Problem gambling affects people across all demographics and income levels in Indonesia, from Jakarta to Surabaya, Medan to Bali. It can develop gradually or suddenly. Recognizing warning signs early is critical. If you or someone you know exhibits several of these behaviors, professional help may be needed:
If three or more of these signs apply to you or someone close to you, please seek help immediately. Problem gambling is treatable with proper support.
The score8 support team is available around the clock to assist Indonesian players with responsible gaming concerns. Our Indonesian-speaking staff are trained to handle sensitive gambling-related issues with empathy, confidentiality, and professionalism. Whether you need help setting limits, activating self-exclusion, or discussing your gambling behavior, we're here to support you without judgment.
All communications regarding responsible gaming concerns are treated with strict confidentiality. Your privacy is protected, and seeking help will not negatively impact your account status.
While score8 provides internal tools and support, professional external resources can offer specialized counseling, therapy, and recovery programs for problem gambling. These organizations operate independently and can provide objective guidance:
Local mental health professionals and counseling centers in major Indonesian cities (Jakarta, Surabaya, Medan, Bandung, Bali) offer addiction counseling services. Contact your nearest hospital or community health center (Puskesmas) for referrals to qualified therapists specializing in gambling addiction.
International peer-support organization using a 12-step program to help people overcome gambling addiction. While primarily English-language, some Indonesian cities have GA meetings. Online meetings are available globally for Indonesian participants seeking support from others with lived experience.
Educational materials about understanding gambling addiction, recognizing triggers, developing coping strategies, and building healthy financial habits. Books, online courses, and guided self-assessment tools can complement professional treatment or serve as starting points for recovery.
Problem gambling affects entire families. Family counseling services help loved ones understand addiction, set healthy boundaries, rebuild trust, and support recovery without enabling destructive behavior. Programs like Gam-Anon offer support groups specifically for families and friends of problem gamblers.
If you're experiencing a gambling-related crisis, severe anxiety, depression, or suicidal thoughts, contact emergency mental health services immediately. Indonesia's crisis hotlines provide confidential support in Bahasa Indonesia. International hotlines are also available for English speakers.
score8 strictly prohibits anyone under 21 years of age from creating an account or gambling on our platform. This is not negotiable. Underage gambling is illegal in Indonesia and internationally, and it can cause serious developmental harm to young people. We employ robust age verification measures including KTP (Indonesian national ID card) verification to prevent minors from accessing our services.
Parents and Guardians: If you suspect a minor in your household is accessing gambling websites, we recommend installing parental control software on all devices, monitoring internet usage, having open conversations about gambling risks, keeping financial information (bank accounts, e-wallet credentials) secure, and setting up device-level content filters to block gambling sites.
If you become aware of a minor using score8, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including permanent account closure and notification to relevant authorities if necessary.
score8 believes that responsible gaming is a shared responsibility between the platform and the player. We commit to providing transparent information about game odds, fair and random outcomes through certified RNG systems, accessible responsible gaming tools on every account, prompt responses to responsible gaming requests (limits, time-outs, self-exclusion), strict age verification to prevent underage access, marketing that does not target vulnerable populations or encourage irresponsible gambling, and continuous improvement of our player protection measures based on industry best practices and regulatory guidance. Your well-being matters more than revenue. If gambling is no longer fun, it's time to stop.
Our team is ready to answer your questions, help you set up protective tools, or discuss any concerns about your gambling activity. All conversations are confidential.